How and until when can I cancel my reservation?

You can cancel your reservation free of charge up to 4 hours before the transfer time.

How can I know if my reservation has been confirmed?

After your reservation is completed, you will receive a reservation confirmation on your mobile phone or email address.

How Can I Make Payment?

You can make payments through our website online with a credit card, in cash to our driver, or via bank transfer (EFT) to our account.

How is the pricing determined?

The provided price is not per person but includes the total cost of the allocated vehicle. Vehicle prices do not vary based on the number of passengers.

What information should I provide when making a transfer reservation?

For airport transfer reservations, information such as your name, surname, phone number, email address, and flight number is typically requested in the reservation form or during the website booking steps. Please ensure that you provide accurate and up-to-date contact information. Don't forget to specify your flight number so that your transfer vehicle can meet you on time.

What should I do if I can't reach the driver?

If you are unable to reach the driver, you can contact our operation department at 0123... 24/7.